FAQs

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varunya c
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I did my license with Infinite services and Me Momen was super helpful, extremely honest and processed the license under 24 hours. His swift response and clear communication is definitely worth. I highly recommend asking for Mr Momen if anyone is looking for getting their license done.
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Mohamed Dagher
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Dealing with the company made the process so much easier really thank you for all your support
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Sarah Dagher
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We would like to express our sincere gratitude and appreciation to your company for the outstanding support and assistance you provided in facilitating the product registration process. Your professionalism, efficiency, and commitment to delivering excellent service have played a significant role in the successful completion of this work. We sincerely appreciate your efforts and look forward to continuing our successful cooperation in the future. We wish your company continued success and prosperity.
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Konsta
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Very well organized company! Consulted me about import products certification and regulation. Thank you 🙏🏻
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Deeqa
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I had an excellent experience with Infinite Service. Their team supported me through the process of getting my Dubai Municipality food label approval for my brand Sameel Herbs & Harvest. They were professional, helpful, and guided me step by step. I truly appreciate their service and highly recommend them to anyone looking for reliable business support in the UAE. Thank you Infinite Service for being part of this important milestone.
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Yt Tana
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Quick support accordingnly to any assistance concerning IT Thanks
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Ahmed Sheikh
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شكرا لجهوده و إنسانيته في التعا ل ❤
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M1
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Excellent Support!! I can recommend to my friends.
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Silvana Fares
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Outstanding Advisory Approach - Made UAE Setup Seamless I recently worked with The Infinite Service to establish our business presence in the UAE, and I can't recommend them highly enough. What set them apart from other service providers was their genuine advisory approach rather than a pushy sales mentality. From our initial consultation, they presented all available options with clear, transparent pros and cons for each pathway. This allowed us to make informed decisions that truly suited our business needs rather than being steered toward what might be most profitable for them. Critically, they gave us the space and time to evaluate our options without any pressure tactics. As a business owner, I appreciated being treated as a partner in the decision-making process rather than just another transaction. Once we committed to moving forward, their support was exceptional. They walked us through every step of the setup process with clarity and patience, making what could have been a complex and intimidating experience feel surprisingly straightforward. Their team was consistently responsive and proactive throughout. If you're considering establishing operations in the UAE, The Infinite Service delivers exactly what their name promises - comprehensive, thoughtful service that prioritizes your success over quick wins. A true partner, not just a vendor.

FAQs

The Ministry of Industry and Advanced Technology (MOIAT) is the government authority in the UAE responsible for overseeing and regulating the industrial and technological sectors. It is tasked with fostering industrial growth, innovation, and technological advancements to help the UAE achieve its economic diversification goals.

 Local Manufacturers
The companies that manufacture food, cosmetics or any other products within the UAE are required to register their products with Dubai Municipality. The local manufacturers must approach the Consumer Products Safety Section to make sure their products are properly registered. The representatives of the company are advised to ensure that their products have received proper certifications before the goods enter the UAE market.

 Importers of Products
The companies that manufacture product in overseas markets are required to register with Dubai Municipality for importing into the Dubai market. It is mandatory for the representatives of the company to ensure that the products are properly registered before the consignment reaches Dubai, UAE.

First the company must be set up and registered on the Dubai municipality portal. Once that is set the customer can apply to the service, Food products need to undergo both label assessment and registration in order to import to the local market.

It is so important to get your products registered in Dubai. The primary reason is to ensure the safety of customers. Product registration helps put a stop to trading fake and harmful products in the UAE. All products have to be registered with the Dubai Municipality Control. If you don’t get your products registered or they don’t pass the process, then they can’t be sold. This is why it’s critical to get your products registered after you’ve formed your company in UAE.

Food Item Registration in UAE

  1. Need to have license based in the UAE.
  2. Register the company with DM Portal.
  3. Create application for product registration.
  4. Submit the application and make payment.

Health supplements Item Registration in UAE

  1. Need to have license based in the UAE.
  2. Register the company with DM Portal.
  3. Create application for product registration.
  4. Submit the application and make payment.

Food product registration

Through food product registration, companies are allowed to import, manufacture, distribute (in local market) and re-export products in other countries. Thus, it provides complete trade facilities to traders and merchants.

The main purpose of product registration in Dubai and UAE is to make sure the main user will be safe. While this mandatory registration is beneficial for the end consumer, there are also a ton of advantages for businesses to have their products registered.

Food items permit

Registration The Food entity requesting for change label/packages permit must be a registered entity on FoodWatch and the licensed warehouse must be located in Dubai. Food Item must be registered in FIRS. Approved Food label assessment.

Dubai Municipality will charge AED 10 as an application fee and once the product is approved you can download approval certificate with an additional fee of AED 220.

Documents required for cosmetic product registration in Dubai are:

  • A Clear Picture of Product.
  • A Clear Artwork of Product.
  • Free Sale Certificate.
  • Ingredients Report.
  • Certificate of Analysis.
  • GMP Certificate.

Documents required for cosmetic product registration in Dubai are:

  • A Clear Picture of Product.
  • A Clear Artwork of Product.
  • Free Sale Certificate.
  • Ingredients Report.
  • Certificate of Analysis.
  • GMP Certificate.

Once we have received the complete list of required documents and information process for DM Product Registration takes around 22 working days for the cosmetics to process the application and to obtain the registration certificate.
If the product requires laboratory testing, then then it will take additional 7 working days.
The approval of the product registration is subject to Dubai Municipality authority. The processes can change and there can be delays within the DM processing system. PPG will keep the client always updated to ensure timely processing of the product registrations.

Cosmetics Item Registration in UAE

A cosmetic product is considered to be any substance or composition intended to be placed in contact with the various outer parts of the human body. This includes the epidermis, hair system, nails, lips, and external genital organs. This also includes the teeth and the mucous membranes of the oral cavity with a view entirely or mainly to cleaning them, perfuming them, changing their presence and/or correcting body odors and/or protecting them or keeping them in good condition.

To get your products approved for sale, import, or export, you must provide product information to the authorities. This includes providing a complete list of ingredients in each of your products. You will also need to submit a product sample to the authorities for some items if required.

Free sale certificate

This service enables the customer to obtain a certificate for free sale that indicates the products are freely sold in the local market in Emirate of Dubai and its compliance with the health and safety requirements in Emirate of Dubai, where this service is eligible for manufacturing and trading companies (health supplements, cosmetics, personal care products, perfumes, detergents and biocides) in UAE and issued for the products which are being registered by Dubai Municipality and manufactured solely in the Emirate of Dubai. Those products that you are registered before through Montaji (CPRE) is available to be listed in this service to obtain free sale certificate for those products. This service is provided by Public Health & Safety Department.

Free sale certificate

There is no limitation to number of products or variants you can include to the application .However, it must be same group and same brand.

Free sale certificate

There is no limitation to number of products or variants you can include to the application .However, it must be same group and same brand.

Good manufacturing practice

Good Manufacturing Practices* (GMPs) are the basic operational and environmental conditions required to produce safe foods. They ensure that ingredients, products and packaging materials are handled safely and that food products are processed in a suitable environment.

Good manufacturing practice

Process is at the heart of GMP, and includes sanitizing equipment, facilities, utensils, and stock area to prevent contamination and attain the desired quality of products. One example is Good Manufacturing Practices in the food industry, specifically the sanitation process to ensure the safety of all consumables
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