Fares Aghabi
09:01 10 Oct 24
Outstanding Business Setup Services – Highly Professional & Efficient!I had the pleasure of working with The Infinite Service to establish my startup under Meydan Free Zone in Dubai, and the experience was nothing short of amazing. They were able to issue my business license and trade name in just 4 working days, a record time that exceeded all my expectations.What truly impressed me was the level of expertise and personalized guidance I received throughout the process. Islam, my main point of contact, was incredibly responsive—even outside of working hours and on weekends. His dedication to providing accurate information and valuable insights was remarkable. Every question I had was answered professionally and clearly, which was a game-changer for me compared to past experiences with other service providers.The team at The Infinite Service demonstrated not only speed and professionalism but also an incredible understanding of how to help businesses set up operations and enter the UAE/GCC markets successfully. Their advice helped me avoid unnecessary costs and focus on what was most important for my startup at this stage. I’m beyond grateful that I trusted my gut and chose Islam and his team.Without a doubt, I will be using The Infinite Service for other services they offer in the future. Their ability to handle every aspect of business setup with such efficiency, clarity, and support makes them stand out. If you're looking to establish a business in Dubai or expand into the UAE/GCC, I cannot recommend The Infinite Service enough.
The deligate
16:26 18 Sep 24
The process was so quick and the team was very helpful through out the process
Jofrey Oluka
09:30 09 Sep 24
impressed by the work done by Infinite Service, especially the quick response, timely service updates, and clear information on requirements and terms of the service you requireGreat work from Nancy and the team 👍👍
Taghrid Oraibi
14:55 30 Aug 24
I am beyond impressed with the exceptional service provided by Infinite Service. Special thanks to Nancy and Ahmad, whose dedication and efficiency have truly made a difference in our experience. Nancy was incredibly responsive, answering all our questions in a timely manner and guiding us through the entire process with ease. Thanks to her remarkable efforts, our products were registered much quicker than expected!I highly recommend Infinite Service to anyone in need of fast, reliable, and professional assistance!
Simay Demirci
06:52 30 Aug 24
Very effective, quick, oriented on problem solving. Very satisfied with their service of registering our products. They were also very communicative and contacted us in every step. Excellent services
Fracs Dxb
05:20 23 Aug 24
Outstanding Service from Start to Finish!We recently worked with Infinite Services to obtain our trade license and register products for our business, and I couldn't be more impressed with their service. The team, specifically Islam and Ahmed are incredibly knowledgeable and attentive to every detail, answering countless questions we had with details and commitment. They’re not only fast and professional but also genuinely lovely to work with. Their expertise, patience, and willingness to go the extra mile made all the difference to us, especially as new business owners who didn’t know the process! They were always ready to help, no matter how small the request and went out of their way to connect us to others who can help us with things beyond their scope.Highly recommended!
Reem Shamoun
19:38 22 Aug 24
Very professional! I highly recommend working with them! Process was very easy and smooth.
Sharon Thomas
16:52 22 Aug 24
Islam has been God sent. He is just so proactive and has helped me in every possible way throughout my business setup. He explained each and every thing in minute detail and made my life so much more easier. Highly recommend them!
Sara Montoya
16:28 22 Aug 24
I’ve lived in Dubai for 10 years and by far Islam has been the best customer service I’ve ever received. Service was super fast, he was very knowledgeable his advise was 10/10. Super super happy. I don’t hesitate to share his number with anyone that is requesting the services this company provides! More people like Islam! He was so good I legit thought I was getting scammed 😂 super impressed my business was running in 3 days! Thank you so much
Aniket Mangla
09:41 15 Jul 24
Very Prompt and great services provided by the team. Will Definitely Recommend if you are looking for any business services.
Alexandru Gabiriel
08:27 12 Jun 24
The best service and fast daily follow up and friendly staffThanks you Nancy and Ahmad for all support and services I really recommend everyone to deal with them
Aje estrera
07:37 17 Apr 24
Very accommodating and approachable team! They will assist you from the beginning till the end. The staffs are very responsive. Worth to recommend to other business entity.
Wael Azzam
12:03 12 Mar 24
Amazing team and very professional , Ahmed & Nancy pays strong attention to details and makes the registration very easy and smooth . I was surprised that certificates were issued in no time less than 4-5 days .. highly recommended infinite services and thanks again to Ahmed & Nancy
Rimal Bumedien
14:10 15 Feb 24
Ahmed and Debbie from Infinite Services provided exceptional support in registering my products in Dubai. Their expertise and guidance throughout the process were invaluable. They patiently addressed all my queries and ensured I understood each step. Their professionalism and dedication truly set them apart. I highly recommend Infinite Services for anyone seeking reliable and efficient agency assistance in Dubai!
Alexey R
05:32 15 Dec 22
Amazing company! Infinite Service consultants respond really fast and provide very in-depth advise on product registration!
Ahmed Elkhateeb
14:01 25 Nov 22
Professional services and very competitive prices . The team gave the max support on our first project and we aim to keep collaborating for more projects
Ahmed Abuamer
12:00 18 Nov 22
All respect and appreciation for completing the required transactions accurately without errors. I recommend working with this team to save time and effort 👍🏻
abdul rahman el tannir
11:54 18 Nov 22
The most professional company I worked with for cosmetics products registration in UAE. Very knowledgeable and impeccable service 24/7 .
Vera Japan
16:10 30 Oct 22
Big thanks the infinite service you did well for my brands to be registered in the UAE, they helped me to register 24 products and 4 brands plus they created the website and put the strategy for my company, highly recommended this company spacial Islam,Sakura beauty.
Food Contact Materials Product Registration IN UAE
Food Contact Materials (FCM) services from The Infinite Service ensure compliance with requirements for sale and distribution in global markets. Food contact materials are all materials and articles intended to come into contact with food, such as packaging and containers, kitchen equipment, cutlery and dishes. These can be made from a variety of materials including plastics, rubber, paper and metal. These products are normally used for packaging food products and, therefore, pose risk to the health and safety of consumers. However, products that bear the conformity certificate label from Uae are safe for public consumption.
Process of Product Certification for Food Contact Materials An application form, along with the mandatory documents, needs to be submitted . The concerned officials will then conduct a detailed document review.
Process of Product Certification for Food Contact Materials
An application form, along with the mandatory documents, needs to be submitted to the ESMA online or through product registration agents in Dubai. The concerned officials will then conduct a detailed document review. Check the following steps to understand what happens next:
- Document review includes assessment of test reports conducted by an accredited laboratory
- The product will be evaluated to assess its eligibility for the certification scheme in light of the applicable standards
- In case of missing documents or invalid documents, ESMA will demand additional documents and information
- An evaluation will begin covering Product Safety Verification through test reports provided on all safety test parameters requested by applicable scheme/standards
- If test reports do not comply with standards, applicants need to rectify the non-complying aspects
- Evaluation will be repeated after the re-submission of documents/rectification of non-complying aspects
- The product certification will be granted once the product evaluation results show full compliance with applicable standards
- The certificate of conformity is valid for one year and can be renewed two months before its expiry.
to sell their products in the highly lucrative UAE market. However, arranging the logistics and identifying a distribution channel is not enough to do that. There are certain regulated products that warrant product registration in the UAE subject to the standards stipulated by the Emirates Authority for Standardisation and Metrology (ESMA).
Failing to obtain ESMA product certification in the UAE essentially blocks a company’s access to the UAE market. Getting the products certified by ESMA is not an easy task and that is why manufacturers, importers and distributors seek the help of product registration consultants in the UAE. Manufacturers, importers, and distributors of the regulated products must obtain ESMA certification in the UAE to enter the local market. Therefore, businesses must know every nuance of ESMA product certification in the UAE. Read ahead to know the process better.
The Role of Emirates Authority for Standardisation and Metrology
ESMA is a Federal UAE authority established according to UAE Federal Law (28), 2001. ESMA sets out the mandatory quality standards and technical requirements for the products made, distributed and imported into the UAE. ESMA regulates the process of product certification in the UAE through its technical committees established in fields such as food products, construction and building materials products, electrical and electronic products, chemical and plastic products, mechanical products, petroleum products and lubricants, and metrology and information technology.
Mandatory Conformity Assessment Schemes
ESMA has implemented mainly two schemes to determine whether the local and imported products comply with the National Standards. The two schemes of product registration in the UAE are:
1. Emirates Conformity Assessment Scheme
The UAE introduced the mandatory program called Emirates Conformity Assessment Scheme (ECAS) in 2004. Through ECAS, the ESMA examines compliance with UAE standards for goods (both imported and domestic) to be sold in the country. ECAS applies to all types of ESMA-regulated products in the UAE including textiles and building materials and agricultural products such as dairy and juice products etc.
2. Emirates Quality Mark
The Emirates Quality Mark (EQM) is a mark of conformity that ESMA grants to products that comply with relevant UAE National Standards, Regional and/or International Standards and are manufactured by an organization implementing an effective Quality Management System to ensure continuous compliance. Businesses can obtain a license to use the EQM by undergoing a comprehensive evaluation of the product as well as the quality system used by the manufacturer in production through auditing, testing and inspection.
The EQM Certificate is essential for shipment clearance by Port and Customs Authorities. The EQM can be displayed on the certified products to show compliance with ESMA standards. Obtaining EQM certification in the UAE is mandatory for products such as bottled drinking water, natural mineral water, most juices and beverages, some milk and dairy products. However, the EQM is optional for other products regulated by ESMA in the UAE.
Types of Products Regulated by ESMA
ESMA has published a list of products that it regulates to ensure compliance with standards. Some of them are:
- Lighting products
- Organic products
- Honey products
- Milk & dairy products
- Low Voltage Equipment
- 식품 접촉 물질
- Juices and other beverages
- Energy drinks
- Children’s toys
- Drinking water
Common Requirements for Product Registration with ESMA
Requirements for ESMA product registration may vary depending on the scope of certified products; Details of the documents required for certification for the scope of Juices and Drinks as per ESMA requirements are detailed as follows:
Valid UAE Industry/Trade License
Registration certificate for Industrial Measurement System
Test Report from an accredited and recognized laboratory
Valid QMS international certificate Accepted by ESMA
Food contact material conformity certificate ( for food products only)
Organic product certificate if the product is declared as organic on the product label ( for organic products only)
Halal national mark License if the product is declared as halal on the product label (for food products)
Transport and store the product according to the technical requirements in the standard
Meet the requirements of the card Label according to the technical requirements in the standard
Distributor ownership (for Traders only)
Electronic Declaration of Conformity
RoHS report ( for electric and electronic equipment only)
Consequences & Penalties for Non-compliance
Regulated products that fail to comply with the mandatory ESMA standards won’t be cleared by the customs during shipping. Any no-compliant product that found its way into the UAE market will be removed by the authorities. Furthermore, penalties of up to AED 30,000 will be imposed on the non-compliant parties as per the Federal Law No. 28 of 2001 on the establishment of ESMA. Businessmen who violate the rules of product registration in the UAE may also be subjected to imprisonment depending on the nature of non-compliance. Consulting with product registration agents in the UAE will help the businesses avoid hefty penalties and consequences.
Enlist the Best Product Registration Services in the UAE
Getting a smooth entry into the lucrative UAE market is not tough if the businesses ensure compliance with the government’s standards. The process of product registration in the UAE involves a mix of complex and simple steps. The complexity of ESMA certification shouldn’t deter businessmen as they can be easily navigated with the help of product registration agents in the UAE such as the infinite service
The Infinite Service is an Intellectual Property firm that provides reliable and efficient product registration services in Dubai, UAE. Our product registration consultants are the best in the industry with a proven track record. We have helped businesses across a wide range of industries to obtain ESMA product certification in the UAE. The ECAS and EQM processes involve complex assessments such as quality checks, laboratory tests, on-site factory audits etc. The Infinite Service can help the businessmen clear all the processes by ensuring compliance with ESMA standards and requirements.