The Infinite Service
5.0
Based on 67 reviews
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Christelle VachetChristelle Vachet
20:16 15 Oct 24
Very professional and responsive team.I recommend 👍
Fares AghabiFares Aghabi
09:01 10 Oct 24
Outstanding Business Setup Services – Highly Professional & Efficient!I had the pleasure of working with The Infinite Service to establish my startup under Meydan Free Zone in Dubai, and the experience was nothing short of amazing. They were able to issue my business license and trade name in just 4 working days, a record time that exceeded all my expectations.What truly impressed me was the level of expertise and personalized guidance I received throughout the process. Islam, my main point of contact, was incredibly responsive—even outside of working hours and on weekends. His dedication to providing accurate information and valuable insights was remarkable. Every question I had was answered professionally and clearly, which was a game-changer for me compared to past experiences with other service providers.The team at The Infinite Service demonstrated not only speed and professionalism but also an incredible understanding of how to help businesses set up operations and enter the UAE/GCC markets successfully. Their advice helped me avoid unnecessary costs and focus on what was most important for my startup at this stage. I’m beyond grateful that I trusted my gut and chose Islam and his team.Without a doubt, I will be using The Infinite Service for other services they offer in the future. Their ability to handle every aspect of business setup with such efficiency, clarity, and support makes them stand out. If you're looking to establish a business in Dubai or expand into the UAE/GCC, I cannot recommend The Infinite Service enough.
Olta MusarajOlta Musaraj
06:02 09 Oct 24
swafwan Bin Nizarswafwan Bin Nizar
09:32 03 Oct 24
The deligateThe deligate
16:26 18 Sep 24
The process was so quick and the team was very helpful through out the process
Jofrey OlukaJofrey Oluka
09:30 09 Sep 24
impressed by the work done by Infinite Service, especially the quick response, timely service updates, and clear information on requirements and terms of the service you requireGreat work from Nancy and the team 👍👍
Taghrid OraibiTaghrid Oraibi
14:55 30 Aug 24
I am beyond impressed with the exceptional service provided by Infinite Service. Special thanks to Nancy and Ahmad, whose dedication and efficiency have truly made a difference in our experience. Nancy was incredibly responsive, answering all our questions in a timely manner and guiding us through the entire process with ease. Thanks to her remarkable efforts, our products were registered much quicker than expected!I highly recommend Infinite Service to anyone in need of fast, reliable, and professional assistance!
Simay DemirciSimay Demirci
06:52 30 Aug 24
Very effective, quick, oriented on problem solving. Very satisfied with their service of registering our products. They were also very communicative and contacted us in every step. Excellent services
Mohannad RahhalMohannad Rahhal
11:10 23 Aug 24
excellent service and very patient
Fracs DxbFracs Dxb
05:20 23 Aug 24
Outstanding Service from Start to Finish!We recently worked with Infinite Services to obtain our trade license and register products for our business, and I couldn't be more impressed with their service. The team, specifically Islam and Ahmed are incredibly knowledgeable and attentive to every detail, answering countless questions we had with details and commitment. They’re not only fast and professional but also genuinely lovely to work with. Their expertise, patience, and willingness to go the extra mile made all the difference to us, especially as new business owners who didn’t know the process! They were always ready to help, no matter how small the request and went out of their way to connect us to others who can help us with things beyond their scope.Highly recommended!
Reem ShamounReem Shamoun
19:38 22 Aug 24
Very professional! I highly recommend working with them! Process was very easy and smooth.
Sharon ThomasSharon Thomas
16:52 22 Aug 24
Islam has been God sent. He is just so proactive and has helped me in every possible way throughout my business setup. He explained each and every thing in minute detail and made my life so much more easier. Highly recommend them!
Sara MontoyaSara Montoya
16:28 22 Aug 24
I’ve lived in Dubai for 10 years and by far Islam has been the best customer service I’ve ever received. Service was super fast, he was very knowledgeable his advise was 10/10. Super super happy. I don’t hesitate to share his number with anyone that is requesting the services this company provides! More people like Islam! He was so good I legit thought I was getting scammed 😂 super impressed my business was running in 3 days! Thank you so much
mohammad karamimohammad karami
08:00 14 Aug 24
Professional and best in their works
Yousef AlHashemiYousef AlHashemi
10:28 23 Jul 24
Aniket ManglaAniket Mangla
09:41 15 Jul 24
Very Prompt and great services provided by the team. Will Definitely Recommend if you are looking for any business services.
AEITHALISAEITHALIS
10:05 10 Jul 24
Best Service, dealing of Mr. Ahmad and Ms Nancy is excellent.
Elena BrattcevaElena Brattceva
13:16 03 Jul 24
Alexandru GabirielAlexandru Gabiriel
08:27 12 Jun 24
The best service and fast daily follow up and friendly staffThanks you Nancy and Ahmad for all support and services I really recommend everyone to deal with them
Aje estreraAje estrera
07:37 17 Apr 24
Very accommodating and approachable team! They will assist you from the beginning till the end. The staffs are very responsive. Worth to recommend to other business entity.
Wael AzzamWael Azzam
12:03 12 Mar 24
Amazing team and very professional , Ahmed & Nancy pays strong attention to details and makes the registration very easy and smooth . I was surprised that certificates were issued in no time less than 4-5 days .. highly recommended infinite services and thanks again to Ahmed & Nancy
Rimal BumedienRimal Bumedien
14:10 15 Feb 24
Ahmed and Debbie from Infinite Services provided exceptional support in registering my products in Dubai. Their expertise and guidance throughout the process were invaluable. They patiently addressed all my queries and ensured I understood each step. Their professionalism and dedication truly set them apart. I highly recommend Infinite Services for anyone seeking reliable and efficient agency assistance in Dubai!
Alexey RAlexey R
05:32 15 Dec 22
Amazing company! Infinite Service consultants respond really fast and provide very in-depth advise on product registration!
Ahmed ElkhateebAhmed Elkhateeb
14:01 25 Nov 22
Professional services and very competitive prices . The team gave the max support on our first project and we aim to keep collaborating for more projects
Ahmed AbuamerAhmed Abuamer
12:00 18 Nov 22
All respect and appreciation for completing the required transactions accurately without errors. I recommend working with this team to save time and effort 👍🏻
abdul rahman el tannirabdul rahman el tannir
11:54 18 Nov 22
The most professional company I worked with for cosmetics products registration in UAE. Very knowledgeable and impeccable service 24/7 .
Vera JapanVera Japan
16:10 30 Oct 22
Big thanks the infinite service you did well for my brands to be registered in the UAE, they helped me to register 24 products and 4 brands plus they created the website and put the strategy for my company, highly recommended this company spacial Islam,Sakura beauty.
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WHY PRODUCT REGISTRATION IS MANDATORY IN UAE ?

  • Products Registration is necessary as each product which will be imported in Dubai for local trading should be registered in Dubai Municipality and get a registration certificate that will be required at the time of shipment clearing.
  • The Products Registration process ensures that each cosmetic product has all the necessary information on its label, which helps the customer to get clear understanding on what he or she is buying.
  • The Products Registration process helps Dubai municipality to check the products entering into Dubai for the availability of any substance that may be harmful to the human body, or that which is restricted, or not suitable for human use. This type of product will be rejected or will raise a remark from DM.
  • The Dubai Government standardizes the manufacture, sale and importation of cosmetic products by requiring that all cosmetic products need to be registered, prior to placing them in the Dubai market; as well as by regulating the individuals, to get a proper license in Dubai related to cosmetics products.

In Dubai, United Arab Emirates (UAE), cosmetic products need to be registered with the Dubai Municipality’s Health and Safety Department (HS-D) before they can be sold and distributed in the market. The registration process is intended to ensure that all cosmetic products are safe for human use and meet the standards set by the government.

Here is an overview of the cosmetic product registration process in Dubai:

  1. Determine the regulatory category: Cosmetic products are divided into different categories based on their risk level. The categories include low-risk, medium-risk, and high-risk products. The regulatory category of a cosmetic product is determined by its ingredients, usage, and intended target audience.

  2. Prepare the required documents: The following documents are required for cosmetic product registration in Dubai:

  • Product image (PDF).
  • Product artwork (PDF).
  • Free Sale Certificate.
  • Certificate of Analysis
  • Company license. 
  1. Submit the application: Once you have prepared the necessary documents, you can submit your application for cosmetic product registration to the HS-D. The application form can be downloaded from the HS-D website. You need to fill in the required information and attach the supporting documents.

  2. Wait for the evaluation: The HS-D will evaluate your application and may ask for additional information or clarification if needed. They will also conduct a safety assessment of your product to ensure that it meets the safety standards set by the government.

  3. Receive the registration certificate: If your application is approved, you will receive a cosmetic product registration certificate from the HS-D. This certificate is valid for five years and can be renewed upon expiry.

  4. Post-market surveillance: Once your product is registered, you are required to comply with the post-market surveillance requirements set by the HS-D. This includes reporting any adverse effects, changes in the product formulation or labeling, and complying with any recall or corrective actions if required.

In summary, registering cosmetic products in Dubai requires preparation of several documents and complying with safety and regulatory requirements set by the government. It is important to follow the regulations and standards to ensure the safety of your product and avoid any legal issues.

COSMETIC PRODUCTS REGISTRATION

  • In order to trade any Cosmetics Product in the local UAE market, it is mandatory to register each product under the Dubai Municipality.
  • The main purpose of the Cosmetic Product Registration in Dubai Municipality is consumer safety; this process requires adequate information to evaluate the safety of products.
  • It is compulsory that, the cosmetic product will not be imported, exported, sold or distributed in Dubai without registration in Dubai Municipality regulation.
  • The process will ensure the safety of the consumer, enabling to help understand the purpose of the product, with standard label guidelines, to be followed during the assessment procedure.
  • If the product meets the guidelines set by Dubai Municipality, you will receive a product registration certificate, once it is approved or registered. Even if the products are imported for re-export purposes.

FAQ'S

Who can do Cosmetic Product Registration with Dubai Municipality?

  •  Local Manufacturers
    The companies that manufacture food, cosmetics or any other products within the UAE are required to register their products with Dubai Municipality. The local manufacturers must approach the Consumer Products Safety Section to make sure their products are properly registered. The representatives of the company are advised to ensure that their products have received proper certifications before the goods enter the UAE market.
  •  Importers of Products
    The companies that manufacture product in overseas markets are required to register with Dubai Municipality for importing into the Dubai market. It is mandatory for the representatives of the company to ensure that the products are properly registered before the consignment reaches Dubai, UAE.

How much does it cost to register a cosmetic product in Dubai Municipality?

Dubai Municipality will charge AED 10 as an application fee and once the product is approved you can download approval certificate with an additional fee of AED 220

What are the requirement to register cosmetic product?

Documents required for cosmetic product registration in Dubai are:

  • A Clear Picture of Product.
  • A Clear Artwork of Product.
  • Free Sale Certificate.
  • Ingredients Report.
  • Certificate of Analysis.
  • GMP Certificate.

How long does it take to complete cosmetics Product Registration?

Once we have received the complete list of required documents and information process for DM Product Registration takes around 22 working days for the cosmetics to process the application and to obtain the registration certificate.
If the product requires laboratory testing, then then it will take additional 7 working days.
The approval of the product registration is subject to Dubai Municipality authority. The processes can change and there can be delays within the DM processing system. PPG will keep the client always updated to ensure timely processing of the product registrations.

What is Considered a Cosmetic Product in Dubai?

cosmetic product is considered to be any substance or composition intended to be placed in contact with the various outer parts of the human body. This includes the epidermis, hair system, nails, lips, and external genital organs. This also includes the teeth and the mucous membranes of the oral cavity with a view entirely or mainly to cleaning them, perfuming them, changing their presence and/or correcting body odors and/or protecting them or keeping them in good condition.

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